Quote & install trades
Answer every call, even when you're on the roof
For roof repair, restoration and gutter businesses. Every enquiry answered, every quote followed up, every past customer remembered.
Two missed calls before 7am. They booked whoever answered.
Example conversation
The leak
Where the jobs go missing
A storm hits overnight and your phone rings forty times. You answer six.
A leaking roof can't wait, so the customer books whoever answers first.
Restoration quotes sit in inboxes while the customer “thinks about it”.
Past customers are due for gutter cleans and maintenance, and nobody reminds them.
What we build for roofing & gutters
- A website redesign: fast, modern and built to answer the price question.
- An after-hours receptionist that answers, asks the right questions (leaking now or not, roof type, address) and books inspections.
- Missed-call text-back so a missed call becomes a booked inspection.
- A storm-response message ready to switch on when weather hits your area.
- Restoration quote follow-up on day 1, 3, 7 and 14.
- Gutter-clean and roof-maintenance reminders to past customers.
- Review requests with before-and-after photos after every job.
The maths
Example
25 enquiries a month, 15 quotes, 4 wins. Average job $8,000, gross profit about 35% ($2,800).
One extra job a month is about $33,600 a year in extra gross profit, before storm season.
Example only. We work out your real figures in the free Leak Check.
See a business like yours, step by stepOur guarantee
Every after-hours enquiry gets answered. Every quote gets followed up.
If we miss one, that month is free.
This is a promise about what we do, because what we do is the part we fully control.
What we need from you
We're upfront about this because it's what makes the system work:
- Your past customer list
- A reply to booked leads within 24 hours
- Fifteen minutes with us each week for the first 90 days
One business per trade per area
We work with one business per trade in each area. If a competitor near you signs first, we can't take you on. That's in your interest too: we won't help two businesses compete for the same customers.
Questions worth asking
What does Nova Helix do for roofers and gutter companies?
We redesign outdated websites and set up a system that answers every enquiry within 60 seconds, texts back every missed call, follows up every quote on day 1, 3, 7 and 14, and brings past customers back. It is built for Australian roof repair, restoration and gutter businesses. You start with a free Leak Check.
How much does it cost?
The free Leak Check costs nothing. The Past Customer Win-Back Sprint is $1,200 for 21 days, and it comes off the full system if you move up within 30 days. The full system is priced for your trade and your area. We talk you through it after the Leak Check.
Can it handle a flood of storm calls?
Yes. Every call and form gets a reply within a minute, and urgent leaks are flagged to you first.
Does it handle insurance claims?
No. It collects details and books the inspection. Insurance stays with you.
Will it quote prices?
No. It books inspections. Pricing comes from you after you've seen the roof.
Also built for quote & install trades
Find out where your jobs are going.
We'll test your enquiry process the way a real customer would — after hours, by phone and web form — and send you a short video of exactly what happened. No cost, no obligation.