Repeat service businesses
Turn one-off details into monthly members
For mobile detailers, ceramic coating and fleet detailing businesses. In 21 days we contact your past customers, handle the replies and book the jobs.
One great detail. Then nothing for months.
Example conversation
Past Customer Win-Back Sprint — $1,200
For 21 days we message your own past customers by SMS and email, handle the replies and report every job booked. Nothing to install. No new website. You approve the list and every message before anything is sent.
If you move to the full system within 30 days, your $1,200 comes off the price.
The leak
Where the jobs go missing
Customers book once and never come back, even though their car gets dirty again.
Ceramic coating customers need maintenance, and nobody reminds them.
You're under a car all day and miss the calls.
There's no membership, so every week starts from zero.
Win-back campaigns
The campaigns we run for car detailing
Rebooking
Customers from 3–6 months ago offered their next detail.
Ceramic maintenance
Coating customers reminded about maintenance washes.
Membership launch
Past customers offered a monthly membership.
Fleet outreach
Past business customers offered regular fleet work.
Beyond the sprint
What else the full system adds
- A website refresh if yours looks out of date, built to make rebooking easy.
- Missed-call text-back and instant replies.
- Automatic rebooking reminders.
- Review requests after every job.
- A monthly report of every job booked.
The maths
Example
600 past customers. If 5% rebook at $250, that's 30 jobs and $7,500.
If 20 join a membership at $80 a month, that's about $19,200 a year in regular income.
Example only. Results depend on your list and your area.
See a business like yours, step by stepFull system guarantee
Every after-hours enquiry gets answered. Every quote gets followed up.
If we miss one, that month is free.
This is a promise about what we do, because what we do is the part we fully control.
What we need from you
We're upfront about this because it's what makes the system work:
- Your past customer list
- A reply to booked leads within 24 hours
- Fifteen minutes with us each week for the first 90 days
Questions worth asking
What does Nova Helix do for car detailers?
We run a 21-day Win-Back Sprint that messages your own past customers by SMS and email, handles the replies and reports every job booked. It is built for Australian mobile detailers, ceramic coating and fleet detailing businesses. The full system then adds missed-call text-back, reminders and a monthly report.
How much does it cost?
The free Leak Check costs nothing. The Past Customer Win-Back Sprint is $1,200 for 21 days, and it comes off the full system if you move up within 30 days. The full system is priced for your trade and your area. We talk you through it after the Leak Check.
We're a one-van business. Is this for us?
The Win-Back Sprint and a membership setup usually are. The full system suits businesses with more vans or fleet work.
Will you set up the membership?
Yes. We build the offer and the messages. You set the price.
Is it legal to message our old customers?
Yes, when done properly: your own customers, your business named, easy opt-out, your approval first.
Also built for repeat service businesses
Past Customer Win-Back Sprint — $1,200
For 21 days we message your own past customers by SMS and email, handle the replies and report every job booked. Nothing to install. No new website. You approve the list and every message before anything is sent.
If you move to the full system within 30 days, your $1,200 comes off the price.