For trades that quote, and businesses that rebook
Win back the jobs you're already paying for.
We rebuild your website and set up replies in 60 seconds, missed-call text-back and quote follow-up. The fast parts are live in 7 days. You don't learn any software.
- Free. We test your business like a real customer and send you a video of what happened. No call needed to watch it.
- Our guarantee: Every after-hours enquiry answered, every quote followed up, or that month is free.
- We take one business per trade in each area. Check if yours is open
You paid for that enquiry. Someone else got the job.
Tap to see the fix: “With the system”
9:17pm. Nobody replies. By morning they have booked someone else.
Example conversation
Running today for Australian businesses
- LIVE CLIENTMy Garden Shed3D configurator and instant quotes
- LIVE CLIENTA laser cleaning companyPaying client
- LIVE CLIENTA mobile detailerPaying client
The 90-Day Lost Job Recovery System
Everything we set up for you
A modern website, and the system behind it that catches the jobs you're losing now.
Website redesign
We turn an outdated website into a fast, modern one that works on phones, answers the price question and turns visits into enquiries.
- Easy on a phone
- Your best work up front
- Found on Google
- One clear next step
Stops: Visitors leaving a site that looks out of date.
6 more parts of the systemSwipe ›
60-second replies
Every web, Facebook and Instagram enquiry answered within 60 seconds, day or night.
Stops: The job going to whoever answers first.
Missed-call text-back
Every missed call gets a text within seconds, asking what they need.
Stops: Voicemail losing the job.
After-hours receptionist
Answers after hours, asks the right questions and books the visit. It never quotes prices.
Stops: The 8:45pm call nobody picks up.
Quote follow-up
Every quote followed up on day 1, 3, 7 and 14 by SMS and email. Your team does not have to remember.
Stops: Good quotes going cold while you're on the tools.
LIVE CLIENTThe 3D configurator we built for a shed builder 3D configurator or quote tool
Customers design the job on your site (size, colours, options), see it and get a price. You wake up to the full spec.
- Size, colours and options
- A price range at 10pm
- The full spec in your inbox
Stops: Buyers leaving to ask someone else for a price.
Past-customer win-back
Your own past customers messaged at the right time: service reminders, seasonal offers and rebookings.
Stops: Past customers booking the next job with someone else.
Also included: Every message in one inbox · Google review requests · Refer-a-friend messages · A one-page monthly report
Bonuses included
- Phone and quote script for your team, so “too expensive” stops costing you jobs
- Weekly 15-minute check-in for your first 90 days
- A new seasonal campaign every quarter
Our guarantee
Every after-hours enquiry gets answered. Every quote gets followed up.
If we miss one, that month is free.
This is a promise about what we do, because what we do is the part we fully control.
What we promise
Every after-hours enquiry
Answered. Web, phone, Facebook or Instagram, at 9pm or 6am.
Every quote
Followed up, on day 1, 3, 7 and 14, until they decide.
If we miss one
That month is free.
Your side of the deal
- Your past customer list
- A reply to booked leads within 24 hours
- Fifteen minutes with us each week for the first 90 days
Three steps. No software to learn.
- 1
Tonight
We test your business
We enquire like a real customer, after hours, by phone and web form, and send you a video of what happened.
- 2
Within 7 days
The fast parts go live
60-second replies, missed-call text-back and quote follow-up, set up for you.
- 3
Every month
You see the jobs
A one-page report: calls answered, quotes followed up, jobs won.
Why not just a web designer, or a CRM?
A new website
Nova Helix: yes
Web designer: yes · CRM software: no
Replies in 60 seconds, day or night
Nova Helix: done for you
Web designer: no · CRM software: you set it up
Missed calls texted back
Nova Helix: yes
Web designer: no · CRM software: sometimes
Every quote followed up
Nova Helix: automatic
Web designer: no · CRM software: if you remember
Past customers brought back
Nova Helix: yes
Web designer: no · CRM software: no
Someone accountable each month
Nova Helix: report and guarantee
Web designer: no · CRM software: no
Built for trades that quote, and businesses that rebook
Whether you win big jobs one quote at a time or rely on customers coming back every year, you're already paying for customers you're not keeping. We fix that.
Quote & install trades
Big one-off jobs, won or lost on response speed and quote follow-up.
Repeat service businesses
Customers need you again every season or year. The money is in your past-customer list.
Questions worth asking
What does Nova Helix do?
We turn outdated websites into fast, modern ones, and set up the system that stops Australian trade and service businesses losing the enquiries they already pay for: 60-second replies, missed-call text-back, quote follow-up, past-customer win-back and a one-page monthly report. Our team is in Sri Lanka and works Australian hours.
Can you redesign my existing website?
Yes. If your website looks out of date or is hard to use on a phone, we rebuild it: fast and modern, with your best work up front, a clear answer to the price question and one next step on every page. It is part of the full system.
What is a 3D configurator?
A tool on your website where customers design the job themselves, choosing the size, colours and options, see it in 3D and get a price range. The full spec lands in your inbox. We built one for a shed builder, and we can build one for your products.
What happens after I ask for a Leak Check?
We enquire at your business like a real customer, after hours, by phone and web form. Then we send you a short video of exactly what happened, and book 15 minutes to walk you through the maths. If there is no leak worth fixing, we tell you straight.
How is this different from just getting a new website?
A website is one of five parts. On its own it still cannot reply at 10pm, answer a missed call, or chase a quote. We build the whole journey, from the first click to the booked job.
How long until I see anything?
Instant reply, missed-call text-back and quote follow-up go live in the first 7 days. The website and quote tool follow. Most of the recovered revenue comes from the fast parts, so we switch those on first.
Show 6 more questionsFewer questions
What does it cost?
The Past Customer Win-Back Sprint is $1,200, and it comes off the full system if you move up within 30 days. The full system is priced for your trade and your area. We talk you through it after the free Leak Check.
I have been burned by an agency before. Why is this different?
We tell you what we found before you pay for a build. We report what the system did each month: calls answered, quotes followed up, jobs won. If we miss an enquiry or a follow-up, that month is free.
Do I have to learn new software?
No. The system runs in the background and sends you leads the way you already get them. Your team keeps working the way they work now.
What if I already have a CRM?
Keep it. ServiceM8, Tradify, simPRO and the rest handle what happens after the lead arrives. We handle what happens before, and we pass the lead into what you already use.
Where is your team based?
Our team is in Sri Lanka. We work Australian hours, and you get one named contact from the first call to launch and after.
What if it does not work?
The Leak Check is free, so you see the business case before you spend anything. If the numbers do not stack up, we will say so. Once you are live, the guarantee covers the two things we control: every after-hours enquiry answered, and every quote followed up.
Is your area still open?
We work with one business per trade in each area. Tell us your trade and postcode, and we'll confirm within one business hour.
Find out what your leaks are costing you.
Before we build anything, we look: your website, your enquiries, your follow-up and your past customers. If we cannot see a clear business case, we will tell you.
Free. No obligation. We work with one business per trade per area.