Repeat service businesses
Your next bookings are already in your customer list
For pest control and termite businesses. In 21 days we contact your past customers who are due, handle every reply and book the inspections and treatments.
Her annual inspection was due two months ago. Nobody asked.
Example conversation
Past Customer Win-Back Sprint — $1,200
For 21 days we message your own past customers by SMS and email, handle the replies and report every job booked. Nothing to install. No new website. You approve the list and every message before anything is sent.
If you move to the full system within 30 days, your $1,200 comes off the price.
The leak
Where the jobs go missing
Hundreds of customers were due for their annual termite inspection this year. Many never booked.
Reminders get sent when someone in the office has time, which is rarely.
Spring hits, the phone gets busy, and missed calls go to the next company.
Commercial accounts lapse quietly and nobody notices for months.
Win-back campaigns
The campaigns we run for pest control
Annual inspection due
Customers whose termite inspection is coming up or overdue.
Seasonal pest treatment
Spring and summer treatments for past general-pest customers.
Treatment period ending
Customers whose treatment or service period is about to run out.
Lapsed commercial accounts
Businesses that used you before and stopped.
Referral ask
After every booked job, a simple refer-a-friend message.
Beyond the sprint
What else the full system adds
- A website refresh if yours looks out of date, built to make rebooking easy.
- Missed-call text-back and after-hours answering in peak season.
- Automatic reminders at the right interval for every customer, every year.
- Quote follow-up for termite treatments and barriers.
- A monthly report of every job booked.
The maths
Example
1,200 past customers. If 4% book a treatment or inspection at an average of $250, that's 48 jobs and about $12,000 from one campaign, before any termite treatment work.
Example only. Results depend on your list, your area and the season.
See a business like yours, step by stepFull system guarantee
Every after-hours enquiry gets answered. Every quote gets followed up.
If we miss one, that month is free.
This is a promise about what we do, because what we do is the part we fully control.
What we need from you
We're upfront about this because it's what makes the system work:
- Your past customer list
- A reply to booked leads within 24 hours
- Fifteen minutes with us each week for the first 90 days
Questions worth asking
What does Nova Helix do for pest control businesses?
We run a 21-day Win-Back Sprint that messages your own past customers by SMS and email, handles the replies and reports every job booked. It is built for Australian pest control and termite businesses. The full system then adds missed-call text-back, reminders and a monthly report.
How much does it cost?
The free Leak Check costs nothing. The Past Customer Win-Back Sprint is $1,200 for 21 days, and it comes off the full system if you move up within 30 days. The full system is priced for your trade and your area. We talk you through it after the Leak Check.
Our software already sends reminders.
Then we'll check what it sends. Many businesses find reminders are switched off, generic or ignored.
Is it legal to message our old customers?
We only contact your own past customers, identify your business in every message and include an easy opt-out. You approve the list and messages first.
Will you promise results to our customers?
No. We book the jobs. Treatment advice stays with your technicians.
Also built for repeat service businesses
Past Customer Win-Back Sprint — $1,200
For 21 days we message your own past customers by SMS and email, handle the replies and report every job booked. Nothing to install. No new website. You approve the list and every message before anything is sent.
If you move to the full system within 30 days, your $1,200 comes off the price.