Repeat service businesses
Turn one-off jobs into regular rounds
For mowing, gardening and garden maintenance businesses. In 21 days we contact your past customers, handle the replies and book clean-ups and regular services.
Booked once last spring. Never heard from you again.
Example conversation
Past Customer Win-Back Sprint — $1,200
For 21 days we message your own past customers by SMS and email, handle the replies and report every job booked. Nothing to install. No new website. You approve the list and every message before anything is sent.
If you move to the full system within 30 days, your $1,200 comes off the price.
The leak
Where the jobs go missing
Most customers book once and never hear from you again.
Spring clean-up season arrives, and nobody messages the past customers.
Regulars drop off and nobody notices until the round has gaps.
You're working all day, so enquiries wait until tonight.
Win-back campaigns
The campaigns we run for lawn & garden maintenance
Spring clean-up
Every past customer offered a spring tidy.
One-off to regular
One-off customers offered a fortnightly or monthly plan.
Lapsed regulars
Customers who dropped off your round.
Add-on services
Hedging, mulching, gutter clearing for existing customers.
Beyond the sprint
What else the full system adds
- A website refresh if yours looks out of date, built to make rebooking easy.
- A reply within 60 seconds to every enquiry, and a text back to every missed call.
- Quote follow-up for bigger garden jobs.
- Automatic review requests after every job.
- A monthly report of every job booked.
The maths
Example
400 past customers. If 5% book a spring clean-up at $350, that's 20 jobs and $7,000.
If 8 become fortnightly customers at $120 a visit, that's about $25,000 a year in regular work.
Example only. Results depend on your list, your area and the season.
See a business like yours, step by stepFull system guarantee
Every after-hours enquiry gets answered. Every quote gets followed up.
If we miss one, that month is free.
This is a promise about what we do, because what we do is the part we fully control.
What we need from you
We're upfront about this because it's what makes the system work:
- Your past customer list
- A reply to booked leads within 24 hours
- Fifteen minutes with us each week for the first 90 days
Questions worth asking
What does Nova Helix do for lawn and garden businesses?
We run a 21-day Win-Back Sprint that messages your own past customers by SMS and email, handles the replies and reports every job booked. It is built for Australian mowing, gardening and garden maintenance businesses. The full system then adds missed-call text-back, reminders and a monthly report.
How much does it cost?
The free Leak Check costs nothing. The Past Customer Win-Back Sprint is $1,200 for 21 days, and it comes off the full system if you move up within 30 days. The full system is priced for your trade and your area. We talk you through it after the Leak Check.
Our jobs are small. Is this worth it?
The value isn't one job. It's turning one-off customers into regulars who pay all year.
Do you set our prices?
No. You set prices and plans. We book them.
Is it legal to message our old customers?
Yes, when done properly: your own customers, your business named, easy opt-out, your approval first.
Also built for repeat service businesses
Past Customer Win-Back Sprint — $1,200
For 21 days we message your own past customers by SMS and email, handle the replies and report every job booked. Nothing to install. No new website. You approve the list and every message before anything is sent.
If you move to the full system within 30 days, your $1,200 comes off the price.